Privacy Policy – CARECUMAPDOCTOR

Effective date: [18/10/2025]

CARECUMAPDOCTOR (“we”, “us”, or “our”) provides ECU remapping and related vehicle tuning services in the United Kingdom. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under the UK GDPR and Data Protection Act 2018.

1) Who we are (Data Controller)

Legal name: CARECUMAPDOCTOR
Address: NORTHGATE /Canterbury CT1 1TQ UNITED KINGDOM
Phone : +44 7388 8000 07
Email: carecumapdoctor@gmail.com

2) What data we collect

Contact details (name, email, phone, address, city/postcode, country)
Vehicle details (make/model, year, engine/ECU info, mileage, VIN if provided, fault codes)
Service data (booking info, messages, quotes, invoices, payment status)
Technical data (IP, device/browser, pages viewed, referral source)
Marketing preferences (consent status, communication history)

3) How we collect your data

Lead/Contact forms (including Google Ads Lead Forms), phone/email/WhatsApp, on-site forms, and cookies/analytics.

4) Why we use your data (Lawful basis)

Respond to enquiries & provide quotes (Legitimate Interests / Contract)
Perform and manage services (Contract)
Send service updates & invoices (Contract/Legal Obligation)
Improve site/services using analytics (Legitimate Interests)
Direct marketing (Consent)
Legal/regulatory compliance (Legal Obligation)

5) Sharing your data

We do not sell your data. We may share data with service providers (hosting, CRM, email/SMS, analytics, payment), professional advisers, and authorities where required. International transfers outside the UK/EEA use appropriate safeguards.

6) How long we keep your data

Leads/enquiries: up to 24 months after last contact
Customer records & invoices: 6 years
Vehicle job sheets: up to 6 years
Marketing consent records: until withdrawn

7) Your rights (UK GDPR)

You may access, rectify, erase, restrict, object, port your data, and withdraw consent. Contact info@carecumapdoctor.co.uk. You may also complain to the ICO at ico.org.uk.

8) Cookies & analytics

We use essential cookies and, with your consent, analytics cookies. Manage preferences via the cookie banner or your browser settings.

9) Marketing communications

If you opt in, we may contact you with offers and updates. You can unsubscribe at any time.

10) Children’s data

Our services are for adults; we do not knowingly collect data from children under 16.

11) Security

We apply technical and organisational measures to protect your data (HTTPS, access controls, encryption where appropriate).

12) Third-party links

We are not responsible for the privacy practices of third-party sites linked from our website.

13) Changes to this policy

We may update this policy. Please review this page for the latest version.

14) Contact

Email: carecumapdoctor@gmail.com | Address: NORTHGATE /Canterbury CT1 1TQ UNITED KINGDOM

Jahangir M.

8 months ago

Zeki did a brilliant and swift job tuning my BMW X4 30d to stage 1, very knowledgeable and trustworthy. It's been couple of months now and no faults or issues have come up. My car feels considerably faster and on the break horse power indicator which didn't go higher than 258hp now goes to 310hp. Highly recommend Zeki for tunning and peace of mind.

Osman H.

10 months ago

When I communicated with CAR ECU MAP DOCTOR Mr Zeki was very polite professional and I knew him for a very long time which is why I called him. He told me everything I need to know about what we agreed on and he was calm. We booked the time and day and it was sorted perfectly. When I arrived on the day he as already there on-time and was ready for me. He greeted me with his lovely manners and explained before hand of what was going to happen and after that he stayed with me just in case if I asked any questions and his staff was amazing they delivered with fantastic results. I highly recommend it as they are well prepared and just a fantastic company to work with and if I’d buy another car I’d come to them!!100% will call again!!!

Abderrahmane B

1 year ago

Adem A.

We had problem with adblue on my C class 2019,i call carecumapdoctor ,we agreed to meet and Mr Zeki was ontime,he do check and after that find solution for my car.I waited 5 months to leave review,no any problem no issue,i am happy.Highly recommend.%100 Will call you again.Thanks

I communicated well with CAR ECU MAP DOCTOR before booking. Zekerie arrived at my home on time. He was very polite, answered all my questions, and explained the product he was going to install in detail with a lot of insight. I am very happy with Zekerie professional fitment, advice, and knowledge. I highly recommend CAR ECU MAP DOCTOR to anyone who needs car Diagnostics Service.

Marcin K.

I definitely recommend quick and professional diagnostics and solution to the problem

Zane of I.

My Audi A6 wouldn't start. Zeki found the problem and forwaded me to the wright guys to fix the problem. Wery happy with the service. Polite, proffecional service. Will use ugain when needed.Thank you

Rony M.

CARECUMCUMDOCTOR provides excellent services and excellent customer service. I highly recommend this service to anyone.

Dan O.

Hnfsmr M.

CARECUMAPDOCTOR provided an excellent experience. The process was smooth, the staff was professional, and the results were delivered quickly. I highly recommend it for accurate and reliable diagnostics!